Privacy Policy Terms & Conditions

Data Collection and Usage

Effective Date: 09/01/2025

Advanced Wound Care Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you voluntarily provide, such as your name, email address, phone number, or mailing address when you:

    • Subscribe to our newsletter

    • Register for events or training

    • Contact us through forms or email

  • Payment Information when you register for a paid program or service. Payments are processed securely through trusted third-party processors; AWS does not store your credit card details.

  • Non-Personal Information such as your browser type, IP address, pages visited, and general usage data collected through cookies or analytics tools to improve our website.

2. How We Use Your Information

Advanced Wound Care Services uses your information to:

  • Provide services, resources, and educational materials

  • Share updates, newsletters, and information about our programs

  • Respond to inquiries and support requests

  • Improve our website, services, and outreach

We will never sell or rent your personal information to third parties.

SMS/Text Messaging
We may use SMS/text messaging to send service-related notifications, including:

  • Appointment reminders

  • Follow-ups or check-ins

  • Order alerts or lab result notifications

  • Educational updates related to your care

Messaging frequency may vary. Standard message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our website at https://www.awc-services.com

All personal information sent or referenced via SMS is handled in accordance with this Privacy Policy and applicable privacy regulations, including HIPAA.

3. Sharing of Information

We may share your information only in the following cases:

  • With trusted service providers who assist us in operating our website, processing payments, or delivering services (under confidentiality agreements)

  • When required by law, regulation, or legal process

  • To protect the safety, rights, or property of AWS, our users, or the public

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and measure campaign effectiveness. You may adjust your browser settings to block or delete cookies, but some features of our website may not function properly without them.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is 100% secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Accessing the information we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your data

  • Opting out of communications

To exercise these rights, please contact us at: [email protected]

7. Children’s Privacy

Advanced Wound Care Services does not knowingly collect or solicit personal information from children under 13. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

8. Links to Other Websites

Our website may contain links to third-party websites. Advanced Wound Care Services is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

Advanced Wound Care Services
Email: [email protected]